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CD-ROM and DVD-ROM Distributor

CD-ROM and DVD-ROM Distributor Information


Important Notice

CD-ROM/DVD-ROM installation update required.

We have discovered an error during installation of CD-ROM and DVD-ROM products. Upon installation, our customers may have received the following error message:
 

"Sorry, an error has occurred. The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author"


To resolve this problem the customer is required to download an updated installation software. The relevant guides and information can be downloaded below.

> Click here to download for Windows PC

> Click here to download for Mac


As part of this process the customer must download an installer file to their desktop. The specific file is listed below under the relevant level.(Please note that if a file which is not for the appropriate level is used, then the installation will not work).


For all classware products, please download this software update. If you are unsure if your product is a classware item, please refer to the disc label.


If you cannot see your product listed below, click here.

Adult & Young Adult

    Interchange 4th edition
    TitleISBNAffectedFix Available on Website
    Interchange 4th Edition Intro9781107648661YesYes
    Interchange 4th Edition Level 19781107648678YesYes
    Interchange 4th Edition Level 29781107648692YesYes
    Interchange 4th Edition Level 39781107648708YesYes
    Face2Face 2nd edition
    TitleISBNAffectedFix Available on Website
    Face2Face Second Edition Starter9781107654402YesYes
    Face2Face Second Edition Elementary9781107422049YesYes
    Face2Face Second Edition Pre-Intermediate9781107422070YesYes
    Face2Face Second Edition Intermediate9781107422100YesYes
    Face2Face Second Edition Upper-Intermediate9781107422018YesYes
    Face2Face Second Edition Advanced9781107679344YesYes
    Face2Face 2nd edition for Spanish Speakers
    TitleISBNAffectedFix Available on Website
    Face2Face Second Edition Starter9781107654402YesYes
    Face2Face Second Edition Elementary9781107422049YesYes
    Face2Face Second Edition Pre-Intermediate9781107422070YesYes
    Face2Face Second Edition Intermediate9781107422100YesYes
    Face2Face Second Edition Upper-Intermediate9781107422018YesYes
    Face2Face Second Edition Advanced9781107679344YesYes
    Grammar and Vocabulary
    TitleISBNAffectedFix available on website
    Advanced Grammar in Use Third edition9781107699892YesYes
    Advanced Grammar in Use Klett edition9783125401075YesYes
    English Grammar in Use Fourth Edition9780521189392YesN/A
    English Pronunication in Use Second edition9780521185134YesYes
    More 2nd edition
    TitleISBNAffectedFix Available on Website
    More 2nd edition-YesYes

    Cambridge English Exams and IELTS

      Complete
      TitleISBNAffectedFix Available on Website
      Complete First for Schools9781107661592YesN/A
      Complete First Second Edition9781107656178YesN/A
      Complete Key for Schools9780521124706YesN/A
      Complete IELTS Band 4.0 - 5.0 (Foundation)9780521179560YesN/A
      Complete IELTS Band 5.0 - 6.6 (Intermediate)9780521179485YesN/A
      TitleISBNAffectedFix Available on Website
      Complete First for Schools9781107661592YesN/A
      Complete First Second Edition9781107656178YesN/A
      Complete Key for Schools9780521124706YesN/A
      Complete IELTS Band 4.0 - 5.0 (Foundation)9780521179560YesN/A
      Complete IELTS Band 5.0 - 6.6 (Intermediate)9780521179485YesN/A
      Complete IELTS Band 6.5 - 7.5 (Advanced)9781107625082YesN/A
      Compact
      TitleISBNAffectedFix Available on Website
      Compact Advanced9781107418028YesN/A
      Compact First Second Edition9781107428447YesN/A
      Compact First for Schools Second Edition9781107415607YesN/A
      Compact Key for Schools9781107618633YesN/A
      Compact Preliminary for Schools9781107694095YesN/A
      Objective
      TitleISBNAffectedFix Available on Website
      Objective Advanced 4e9781107657557YesN/A
      Objective First 4e9781107628304YesN/A
      Objective Key Second Edition9781107662827YesN/A
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