Navigating Communication with Seriously Ill Patients
Navigating Communication with Seriously Ill Patients
Anthony L. Back, University of Washington Medical Center
Elise C. Carey, Mayo Clinic, Minnesota
James A. Tulsky, Dana-Farber Cancer Institute, Boston
Gordon J. Wood, Northwestern Memorial Hospital, Chicago
Holly B. Yang, Scripps Health, San Diego, California
$39.99
USDWhen clinicians communicate effectively, patients retain more information, have higher trust and a better quality of life. Such a patient-centred approach is the future of clinical care, and this book is an essential how-to guide on improving these skills. Grounded in innovative and evidence-based methodology, perfected through over twenty years of teaching in the VitalTalk training program, content includes foundational communication skills, how to help patients plan for the future, what to do when you are really stuck, and strategies to work through conflicts with colleagues. In this updated edition, emphasis is placed on the roles privilege, race, and power play in the medical encounter, and new tools are provided to help clinicians navigate this landscape with greater self-awareness and sensitivity. This practical guide is filled with skills and roadmaps, demonstrating how to be clearer when sharing information, more competent at understanding patient concerns, and more effective when making recommendations.
- Provides a practical approach to communication, following a progression that parallels how clinicians frequently work with seriously ill patients
- Highlights specific skills to emulate and offers suggestions for how to practice these behaviors, allowing readers to engage in the material actively by providing a framework for practicing skills and teaching others
- Provides snippets of conversations based on real-life experiences, demonstrating and clearly highlighting the skills described in the book. This brings the content to life, engaging clinicians emotionally with situations that feel familiar, and then carefully breaks down the skills in each scenario
- Is the international standard for communication with seriously ill patients
- Brings awareness of the roles privilege, race, and power play in the medical encounter and offers tools to more thoughtfully navigate this landscape, which will help clinicians communicate with greater self-awareness and sensitivity
Reviews & endorsements
‘… an essential guide for clinicians or anyone working closely with seriously ill patients and their families. … Essential.’ S. Leslie, CHOICE
Product details
April 2024Adobe eBook Reader
9781108915717
0 pages
This ISBN is for an eBook version which is distributed on our behalf by a third party.
Table of Contents
- Preface
- Acknowledgments
- 1. Taking your skills to the next level
- 2. Foundation communication skills
- 3. Talking about serious news
- 4. Discussing prognosis
- 5. Planning for the future: discussing what's important, well before a crisis
- 6. Discussing treatment decisions
- 7. Between the big events
- 8. Goals of care in late- stage disease
- 9. Conducting a family conference
- 10. Dealing with conflicts between clinicians and patients
- 11. Working through conflicts with colleagues
- 12. When you're really stuck
- 13. Talking about dying
- 14. Cultivating your skills
- Index.
