Creating Agile Business Systems with Reusable Knowledge

Agility and innovation are necessary to achieve global excellence and customer value in twenty-first century business; yet most approaches to business process engineering sacrifice these in favor of operational efficiency and economics. Moreover, the IT systems used to automate and encapsulate business processes are unresponsive to the dynamic business environment. Mitra and Gupta provide insight to close this gap - showing how innovation can be systematized with normalized patterns of information, how business processes and information systems may be tightly aligned, and how these processes and systems can be designed to automatically adapt to change by reconfiguring shared patterns of knowledge. A modular approach to building business systems that parallels that of object oriented software is presented. Practical templates required for accelerating integration, analysis and design are provided. This book will appeal to consultants, analysts, and managers in IT as well as researchers and graduate students in business, management and IT.

• The book illustrates how computers can be designed to operate on the plane of meaning, making business process and automated information systems agile, adaptive and absorbent
• The systems described in this book could help organizations save money by avoiding the need to adapt their systems every 2-3 years in accordance with changing business and technology needs
• The patterns in this book provide practical templates required for accelerating integration, analysis and design; for example they can be used for integrating CAPE and CASE tools