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Risk Communication

Risk Communication

Risk Communication

A Mental Models Approach
M. Granger Morgan, Carnegie Mellon University, Pennsylvania
Baruch Fischhoff, Carnegie Mellon University, Pennsylvania
Ann Bostrom, Georgia Institute of Technology
Cynthia J. Atman, University of Washington
July 2001
Paperback
9780521002561

    This book explains how to develop more effective risk communications using the Carnegie Mellon mental-model approach. Such communications are designed to contain, in readily usable form, the information that people need to make informed decisions about risks to health, safety, and the environment. The approach draws together methods from the natural and social sciences, providing a framework for interdisciplinary collaboration. It is demostrated with varied examples including electromagnetic fields, climate change, radon, and sexually transmitted diseases.

    • Provides clear step-by-step explanations of how to develop risk communications using a mental models-based approach
    • Includes numerous practical examples
    • The approach has a solid theoretical foundation and has received extensive empirical evaluation

    Reviews & endorsements

    'The authors' idea of expert models of risk … is a very useful one, both for practitioners and academics doing work in this area. In fact, the chapters outlining these models made a very important and unique contribution in the field of risk communication and for that reason alone the book should be on the reading list of everyone doing research in that area.' International Journal of Public Opinion Research

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    Product details

    July 2001
    Paperback
    9780521002561
    366 pages
    227 × 151 × 10 mm
    0.5kg
    41 b/w illus. 14 tables
    Available

    Table of Contents

    • 1. Introduction
    • 2. The Carnegie Mellon mental models approach
    • 3. Creating an expert model of the risk
    • 4. Mental model interviews
    • 5. Confirmatory questionnaires
    • 6. Development and evaluation of communications
    • 7. Case studies: applications to environmental risks
    • 8. A mental models approach to HIV/AIDS
    • 9. Some concluding remarks
    • Appendices.
      Authors
    • M. Granger Morgan , Carnegie Mellon University, Pennsylvania
    • Baruch Fischhoff , Carnegie Mellon University, Pennsylvania
    • Ann Bostrom , Georgia Institute of Technology
    • Cynthia J. Atman , University of Washington