Our systems are now restored following recent technical disruption, and we’re working hard to catch up on publishing. We apologise for the inconvenience caused. Find out more

Item added to bagSorry, there was a problem getting your bag informationItem cannot be purchased with the existing contents of your bagItem unavailable online
✕

was added to your bag.

Please try again.

Sorry, this item cannot be purchased in the same transaction as the existing items in your bag.

Please complete the purchase of the items currently in your bag and then add this item in a separate transaction or visit Shopping Help.

Sorry, this product is not currently available to buy online. Please visit Shopping Help.

View bag and checkout
Remove item
✕

Are you sure you want to remove from your bag?

Recommended product

Popular links

Popular links

Strategy and Performance

All titles
Strategy and Performance

Strategy and Performance

Getting the Measure of Your Business
Andy Neely, University of Cambridge
Michael Bourne, Cranfield University, UK
John Mills, University of Cambridge
Ken Platts, Cranfield University, UK
Huw Richards, University of Cambridge
September 2002
Paperback
9780521750318
AUD$152.95
inc GST
Paperback
    Description

    Understanding how your manufacturing business performs is essential to remaining competitive, but is extremely difficult to do. The main purpose of this book is to provide directors, managers, change agents and consultants with simple but effective tools to help design and implement performance measurement systems, such as the Balanced Scorecard. It contains specific tools which will be of interest to practising managers and consultants. These tools and techniques have been developed over many years and honed through application in companies such as Rolls-Royce Aerospace and Federal Mogul. Besides large multi-nationals, the techniques have also been used effectively in medium and smaller sized entreprises and are appropriate to any manufacturing company employing fifty people or more. Supporting material is available online at www.cambridge.org/9780521750318. This book also forms part of a three-volume set covering business strategy, performance, and competencies.

    • Step-by-step guide to developing and implementing strategy for manufacturing organisations
    • Developed by the Cambridge Institute for Manufacturing with major industrial clients
    • Part of three volume set covering business strategy, performance and competencies

    Product details

    September 2002
    Paperback
    9780521750318
    156 pages
    246 × 175 × 15 mm
    0.356kg
    Available

    Often bought together

    Strategy and Performance
    Strategy and Performance

    : Paperback

    Creating a Winning Business Formula

    Evolution of the Automobile Industry
    Evolution of the Automobile Industry

    : Paperback

    A Capability-Architecture-Performance Approach

    Finite-Element Plasticity and Metalforming Analysis
    Finite-Element Plasticity and Metalforming Analysis

    : Paperback

    Short Introduction to Strategic Management
    Short Introduction to Strategic Management

    : Paperback

    Often bought together

    cambridge core banner

    Related Journals

    Economics and Philosophy
    Economics and Philosophy

    : Journal

    The disciplines of economics and philosophy each possess their own special analytical methods, the combination of which is powerful and fruitful. Economics and Philosophy seeks to promote the mutual enrichment of the two disciplines by publishing high-quality original research in all contemporary areas linking them, as well as relevant book reviews. Economics and Philosophy only publishes articles that engage with issues that are of interest to both economists and philosophers.Topics include, but are not limited to, the foundations of rational or behavioral decision theory and game theory, the nature of rationality in general, issues at the intersection of economics with moral, political, and social philosophy, experimental research on economics and philosophy, and the philosophy and methodology of economics. Articles that employ mathematics must be written in such a way that they are accessible to readers with limited formal training. Economics and Philosophy does not publish historical or text-interpretive work unless it makes a contribution to current debates about economics and philosophy.

    Journal of the History of Economic Thought
    Journal of the History of Economic Thought

    : Journal

    The mission of JHET is to further the objectives of the History of Economics Society. These are to promote interest in and inquiry into the history of economics and related parts of intellectual history, facilitate communication and discourse among scholars working in the field of the history of economics, and disseminate knowledge about the history of economics. JHET therefore encourages and makes available research in the fields of history of economic thought and the history of economic methodology. The work of many distinguished authors has been published in its pages. It is recognised as being a first class international scholarly publication. All articles are fully peer reviewed. The journal also features a regular book review section which includes reviews by leading specialists. Membership in the The History of Economics Society includes a subscription to the journal. The Five-year Impact Factor for JHET is 0.405

    Behavioural Public Policy
    Behavioural Public Policy

    : Journal

    Behavioural Public Policy is an interdisciplinary and international peer-reviewed journal devoted to behavioural research and its relevance to public policy. The study of human behaviour is important within many disciplinary specialties and in recent years the findings from this field have begun to be applied to policy concerns in a substantive and sustained way. BPP seeks to be multidisciplinary and therefore welcomes articles from economists, psychologists, philosophers, anthropologists, sociologists, political scientists, primatologists, evolutionary biologists, legal scholars and others, so long as their work relates the study of human behaviour directly to a policy concern. BPP focuses on high-quality research which has international relevance and which is framed such that the arguments are accessible to a multidisciplinary audience of academics and policy makers.

    Related Journals

    Also by this Author

    Contents

    Table of Contents

    • Part I. Process Overview:
    • 1. What is performance and why measure it?
    • 2. What does a performance measurement system include?
    • 3. The process of performance measurement system design
    • 4. Summary of phase 1 of the procedure
    • 5. Summary of phase 2 of the procedure
    • 6. Participation
    • 7. Internal participation
    • 8. External participation
    • 9. Process and project management
    • 10. Launching the process
    • 11. Further reading
    • Part II. Selecting a Facilitator:
    • 12. Launching the process
    • 13. The workbook
    • 14. What are our main customer-product groups?
    • 15. What are our business objectives?
    • 16. Are we achieving our business objectives?
    • 17. Have we chosen the right measures?
    • 18. Using our measures to manage the business
    • 19. What can we use to drive performance towards our objectives?
    • 20. Which performance drivers are the most important?
    • 21. How do we know these drivers are working?
    • 22. Have we chosen the right measures for the drivers?
    • 23. Using these measures to drive business performance.
      • Show more
    Courses
    Resources
    Resources for
    Type
    Colour Plate
    Size: 165.77 KB
    Type: application/pdf
    Web Link for Further Information
    Strategy Software and Files
    Size: 2.84 MB
    Type: application/zip
    Additional Information
    About the authors
      Authors
    • Andy Neely , University of Cambridge

      Dr Mike Bourne joined the faculty at Cranfield School of Management in October 2000 and works on a number of projects involving assisting a number of blue chip companies with the development of their use of data and performance measures. Mike's career includes a research post at the Institute for Manufacturing, Cambridge and a wide variety of positions in industry, including periods in production management, business systems, strategy and acquisitions.

    • Michael Bourne , Cranfield University, UK

      John Mills spent 20 years with Shell International and Philips Electronics, initially in consultancy roles and then in factory, development and business management, especially in electronics and mobile communications industries. He joined Cambridge University in 1992 and is based at the Institute for Manufacturing in Cambridge.

    • John Mills , University of Cambridge

      Andy Neely is Director of the Centre for Business Performance at Cranfield School of Management and Professor of Operations Strategy and Performance. He has consulted to and worked with numerous organisations including 3M, Andersen Consulting, Aventis, British Aerospace, British Airways, British Telecom, DHL, Diageo, KPMG, NatWest Bank, Pilkington, Reckitt and Colman, and Rolls Royce Aerospace.

    • Ken Platts , Cranfield University, UK

      Dr Ken Platts spent the first part of his career working in manufacturing engineering and manufacturing management with companies making shoe machinery, ac generators, bicycles and cranes. Following an 18 month Fellowship in Manufacturing Management at Cranfield University, he went on to head the Computer Aided Manufacturing Group at TI Research labs before joining the University of Cambridge where he has just completed a three year term as the Director of the Manufacturing Engineering Tripos BA and MEng programmes.

    • Huw Richards , University of Cambridge

      Huw Richards worked in a variety of roles before studying mechanical and production engineering. After more than 10 years as a freelance consultant in training and communications, he joined a research project at the University of Cambridge in 1992 to develop processes to help manufacturing companies formulate strategy and design appropriate performance measurement systems. He is currently based at the Institute for Manufacturing in Cambridge.

    Browse by related subject

     
    ✕

    Sorry, this item cannot be purchased in the same transaction as the existing items in your cart.

    Please complete the purchase of the items currently in your cart and then add this item in a separate transaction or contact

    Customer Services