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Please visit this article on the Cambridge GO help centre, where you will find support on the following error messages as well as some recommendations:
Digital versions of your resources are typically redeemed on Cambridge GO. For more information on GO please visit our dedicated GO help page. Some older titles may need to be redeemed on Cambridge Elevate.
Your email has been verified. You are now able to request access to teacher restricted resources. If you are a teacher, simply complete the teacher resource request form, and wait for your request to be validated.
